Mahakumbh.

Mahakumbh.

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Mahakumbh

TriveniMahakumbh.com की स्थापना INSTAA HELP AND CARE FOUNDATION द्वारा की गई है, जिसका उद्देश्य हर श्रद्धालु तक महाकुंभ के दिव्य आशीर्वाद को पहुँचाना है। हम प्रयागराज के पवित्र संगम, प्रमुख मंदिरों और महाकुंभ मेले से प्रामाणिक धार्मिक प्रसाद को एकत्र कर आपको उपलब्ध कराते हैं, ताकि आप अपने घर बैठे ही इस महान आध्यात्मिक आयोजन का हिस्सा बन सकें।

+918171967196

INSTAA HELP AND CARE FOUNDATION is OFFICE NO. 2A, FOURTH FLOOR, A BUILDING CITY VISTA, SR NO. 53/2A/1 , PUNE, Maharashtra, India - 411014

Terms & Conditions

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Effective Date: February 6, 2025

Welcome to TriveniMahakumbh.com! This website is operated by Otpay India Private Limited. By using our website, you agree to the following Terms & Conditions.

1. Acceptance of Terms

By accessing or using TriveniMahakumbh.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree to these terms, please refrain from using the platform.

2. User Account, Password, and Security

  • If you register on our platform, you are responsible for maintaining the confidentiality of your username and password.
  • You are solely responsible for all activities occurring under your account.
  • If you provide false, inaccurate, outdated, or incomplete information, we reserve the right to suspend, terminate, or block access to your account.
  • You agree to notify Otpay India Private Limited immediately in case of unauthorized use or security breach.

3. Use of Website

  • You agree to use this website for lawful purposes only and not engage in any activity that disrupts or interferes with its functionality.
  • You must not attempt to hack, modify, reverse-engineer, or exploit any part of this website.

4. Services Offered

Otpay India Private Limited provides a variety of internet-based services, including:

  • The ability to purchase original merchandise, sacred items, spiritual kits, and religious offerings through our platform.
  • Payments for products are accepted through multiple secure payment methods.
  • Product purchases are subject to additional policies such as cancellation, exchange, and return policies, available on our FAQ page.

Important Note on Returns:

  • At the time of creating a return request, you must confirm (via a checkbox) that the product being returned is unused and has original tags intact.
  • If the returned product is found to be used, damaged, or missing original tags, the return request shall be declined, and the product will be re-shipped to you.
  • If the re-shipped product is not accepted, no refund will be issued.
  • Otpay India Private Limited assumes no liability for return requests that do not meet the return policy criteria.

5. Payment and Transactions

  • Prices are subject to change without notice based on market fluctuations and product availability.
  • All purchases are subject to availability, and we do not guarantee stock availability at all times.

6. Shipping and Delivery

  • We strive to ship orders promptly, but delivery times depend on your location and courier service availability.
  • Estimated delivery times:
    • Metro Cities: 3-5 business days
    • Non-Metro Cities & Towns: 5-7 business days
    • Remote & Rural Areas: 7-10 business days
  • If an order is returned due to an incorrect address or unavailability, additional reshipping charges may apply.

For more details, refer to our Shipping & Delivery Policy.

7. E-Platform for Communication

You agree, understand, and acknowledge that Otpay India Private Limited operates as an online platform to facilitate the sale of religious and spiritual products.

We are not responsible for any misrepresentation, misinterpretation, or inaccuracy in product descriptions, pricing, or images. While we ensure that product descriptions are accurate, we do not guarantee they are error-free, complete, or reliable.

8. Indemnity

You agree to indemnify and hold harmless Otpay India Private Limited, its affiliates, directors, employees, and agents from any claims, damages, losses, or legal expenses arising from:

  • Your violation of these Terms & Conditions.
  • Your misuse of the platform.
  • Any breach of applicable laws, rules, or third-party rights, including intellectual property rights.

9. Limitation of Liability

We are not liable for any:

  • Indirect, incidental, or consequential damages arising from the use of our services.
  • Delays or failures due to circumstances beyond our control (e.g., natural disasters, courier delays, government restrictions).
  • Financial losses due to fraudulent transactions on your account (it is your responsibility to protect your login credentials).

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

11. Changes to Terms & Conditions

We reserve the right to update, modify, or change these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for updates.

12. Product Disclaimer – Triveni Jal

Triveni Jal is not consumable and is for spiritual use only (e.g., for poojas, rituals, or spiritual cleansing). Please use it in accordance with its intended purpose.

 

13. Contact Information

For any questions regarding these Terms & Conditions, you may contact us at:

📧 Email: support@trivenimahakumbh.com
📞 Phone: 8171967196
📍 Office Address:
Otpay India Private Limited
OFFICE NO. 2A, FOURTH FLOOR, A BUILDING CITY VISTA, SR NO. 53/2A/1, PUNE, Maharashtra, India – 411014