Effective Date: February 6, 2025

We want you to be completely satisfied with your purchase. If you are not satisfied, here is our refund policy:

1. Eligibility for Refund

• Incorrect or damaged items: If the product is damaged or incorrect, please contact us within 7 days of receiving the product.
• Change of mind: We do not accept returns for change of mind, but please reach out to our support team for assistance.

2. Refund Process

• Product can be return within 7 days If eligible,  you will receive a full refund to the original payment method.
• Refunds will be processed & Credited within 7-10 business days after approval to the orginal payment method.
• Shipping fees are non-refundable.

3. How to Request a Refund

• Contact our customer support team at support@trivenimahakumbh.com with your order details and reason for requesting a refund.

4. Damaged or Defective Products

• If you receive a damaged or defective product, please provide a photo of the product and packaging to initiate the refund, replacement, exhange process.
• We will deliver the replaced/exhanged products within 7-10 days.

For any further queries, you can always reach us at support@trivenimahakumbh.com.